Older Adult Issues for 988 and Crisis Call Centers

These six modules were created by the E4 Center to augment training provided to 988 and other crisis call centers. These modules on Ageism, Cognition, Common Life Issues, Depression & Anxiety, Substance Use, and Suicide identify issues unique to older adults that all call center staff should know to best meet the needs of older adult callers and their caregivers. Each module is approximately 15 minutes in length. The E4 Center is grateful to the Pennsylvania Area Agencies on Aging (P4A) for their support for this work.

THE CERTIFICATE COURSE ON THIS PAGE OFFERS CONTINUING EDUCATION (CE) CREDIT.  If you would like to receive Certificate of Completion only for this program for free, please click here.

Learning Objectives

After completing this module, learners will be able to:
• Utilize practical strategies for communicating with older adults in crisis
• List unique risk factors for older adult suicide, substance use, anxiety and depression
• Identify common life issues that impact older adult functioning
• Recognize ways that ageism impacts everyone

Please click HERE to download the accompanying handouts.

Course summary
Available credit: 
  • 1.50 ACE
    As a Jointly Accredited Organization, Rush University Medical Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.50 general continuing education credits.
  • 1.50 APA
    Rush University Medical Center designates this Enduring material for 1.50 CE credits in psychology.
  • 1.50 NBCC
    Rush University Medical Center has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7599. Programs that do not qualify for NBCC credit are clearly identified. Rush University Medical Center is solely responsible for all aspects of the programs.
Course opens: 
04/06/2024
Course expires: 
12/30/2029
Cost:
$0.00

Continuing Education Credit Information

In support of improving patient care, Rush University Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Credit Designation Statements

For Psychologists: RUSH University Medical Center designates this enduring material for 1.50 CE credits in psychology. Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.

For Social Work: As a Jointly Accredited Organization, RUSH University Medical Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.50 general continuing education credits.

For NBCC Credit: Rush University Medical Center has been approved by NBCC as an Approved Continuing Education Provider, ACEP No 7599.  Programs that do not qualify for NBCC credit are clearly identified.  Rush University Medical Center is solely responsible for all aspects of the programs.

This course has been approved for 1.50 NBCC credits.  NBCC ACEP No. 7599.



Run time for all six modules together: 1.5 hours
Credit Amount: 1.5
Credit Type: CE

 

Contributing Authors (Alphabetical Order)
• Lisa Brown, PhD, ABPP
• Erin Emery-Tiburcio, PhD, ABPP
• Marcia Hunt, PhD
• Laurin Mack, PhD

 

Available Credit

  • 1.50 ACE
    As a Jointly Accredited Organization, Rush University Medical Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.50 general continuing education credits.
  • 1.50 APA
    Rush University Medical Center designates this Enduring material for 1.50 CE credits in psychology.
  • 1.50 NBCC
    Rush University Medical Center has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7599. Programs that do not qualify for NBCC credit are clearly identified. Rush University Medical Center is solely responsible for all aspects of the programs.

Price

Cost:
$0.00
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